Logic-Imbued Redesign of Override Form
Workflow Analysis & Process Optimization for Students and Staff
- Category: Qualtrics, Form Design, User Experience, Accessibility
- Organization: University of Central Florida
- Project date: 2025
- Considerations: Workflow clarity, Maintainability, Intuitive progression, Governance and approval processes
- Project URL: https://sciences.ucf.edu/cosas/current-students/registration-overrides/#overrideform
Problem
- High rate of incomplete or incorrect submissions.
- Manual follow-up during peak registration periods reduced staff availability.
- Redundant fields and unclear flow created user fatigue.
- Frequent submissions for courses outside the College of Sciences.
Solution
- Mapped the override process to identify breakdown points.
- Rebuilt the form using conditional branching and progressive disclosure.
- Implemented regex and list validation to prevent invalid submissions.
- Streamlined reporting to support efficient staff processing.
Results
- Substantial reduction in invalid and misdirected submissions.
- Decreased reliance on corrective email communication.
- Faster override processing.
- Reduced average registration lab time during orientation.
- Increased staff capacity for in-person student support.
Python-Based multi-page PDF to PPTX Storyboard automation
- Category:
- Organization: Integration Innovations, Inc.
- Project date: 2026
- Considerations: