Username: full address (firstname.lastname@example.org)
Password: Given to you upon set-up.
Frequently Asked Questions
I lost my password!
Let me know at and I will reset it for you.
Why are there are three different webmail applications? Are they different?
Nope! All three applications (Horde, Squirrelmail and Roundcube) are all essentially the same. Basically, the three are different "skins" for your email box. Each looks and is organized a little differently. You can explore each, switch between them, or stick to one.
Do you recommend one over the others?
If I had to choose, I might recommend using Roundcube to start with. It has a very clean, simple interface without much clutter.
How do I change my password?
After you log in, you'll get to an introduction screen (that's where you get to choose your webmail application). At the bottom of the page there are a series of smaller links. The first one is "Change Password." After that, it's pretty self-explanatory.
Can I set email to forward to another address? (Using "Forwarding Options")
Sure! You can do it yourself from the introduction screen ("Forwarding Options"), but you'll still need to check your box periodically to clean out old mail. If you just want your mail to forward to another address, and don't want to have to login to webmail anymore, let me know and I'll make that happen.
Here's a description of this feature: "Forwarders allow you to send a copy of all mail from one email address to another. For example, if you have two different email accounts email@example.com and firstname.lastname@example.org, you could forward email@example.com to firstname.lastname@example.org so you do not need to check both accounts. Note that the mail for a forwarded email address will still be delivered to that address as well."
Can I set my email to send an automatic response? (Using "Autoresponders")
Sure! You can do it yourself from the introduction screen ("Autoresponders").
Here's a description of this feature: "You can use autoresponders to send a message back automatically to anyone who sends an email to a certain account. This can be useful for times when you are on vacation or unavailable, or if you have a generic message that you wish to send for a support email address."
Do I have to use webmail? I'd rather use Outlook/Thunderbird or some other desktop email application. (Using "Configure Mail Client")
If you would rather have your email delivered right to your computer, you can set it up to be delivered to any email client ("email client" is just another term for "email application"). To find the settings you'll need, choose "Configure Mail Client" from the introduction screen. If you're confused, we can set up a time for me to walk you through the process by phone.
I'm trying to set up my desktop email client, but my outgoing mail isn't working!
Instead of using the "Outgoing Mail Server" information from the "Configure Mail Client" screen, you might actually need to enter information from your local internet provider (such as Comcast or Optimum Online, for example). Call them up and ask what setting they recommend for the "Outgoing Mail Server."
I'm trying to set up my desktop email client. What is the difference between "POP3" and "IMAP"?
IMAP coordinates between the server and your email application. For example, messages that are marked as read on your local computer, will also show read on the server. Messages you delete locally will also be deleted on the server. This is the recommended way to set up your email!
POP3 does not coordinate with the server. If you delete a message locally, for example, it will stay on the server. This can cause confusion and back-ups down the line. However, if you need to use POP3, there are some settings you can use to prevent problems. If you're interested to know more, email me:
My question isn't answered here!
Well, don't wait for me to read your mind! Shoot me an email: